01How much does the data cost?+
We quote every order instead of printing a rate card. The number moves with five things: which product, how many records, which states, how tight your filters are, and whether the records are sold once or shared. A 300-record exclusive file in two states and a 50,000-record dialer file are not the same business. Give us those five answers on the phone and you get a firm number back, not a range.
02Are the leads exclusive, and what does that actually mean?+
Exclusive means one buyer. The record goes to you, then it is suppressed from every file we cut afterwards, so it cannot come back next quarter under a different product name. What it does not mean is that the merchant has spoken to nobody — owners apply in several places at once. We control our own file. We do not control the merchant’s inbox. Our other products are shared, and each product page says which is which.
03What happens when a record is bad?+
We replace it free. A record qualifies if the phone is disconnected or unassigned, if it reaches a person or business with no connection to the record, if the business is confirmed permanently closed, if it duplicates another record in the same order, if key fields you paid for are empty or plainly wrong, or if it appears on the federal do-not-call registry in a product we scrubbed. A merchant who says no, never answers, or does not fit your funder’s box is not a defect — that is selling.
04What fields come in the file?+
Business name, owner first and last name, mobile, landline or business line, email, street address, city, state, ZIP, industry, estimated monthly revenue band and time in business. Revenue is a band and is labelled an estimate, not a bank figure. The sample page is open to anyone with no form in front of it: full column layout and the complete field dictionary, with the phone and email values withheld.
05How fast do I get the file after I order?+
Batch files are cut to your filters rather than pulled off a shelf, so the turnaround is confirmed on your quote and stated before you pay. Exclusive orders release in the batch sizes we agree, so your floor is not sitting on two thousand records it cannot work this week. Live transfers begin once your hours, criteria and receiving line are set.
06Is there a minimum order?+
Yes, and it varies by product — ask on the call. The minimum exists because pulling, filtering, deduplicating and scrubbing a file costs roughly the same whether it holds fifty records or five thousand, and an order that small tells you nothing readable about the data anyway. If you want to test before committing to a monthly number, say so and we will size a test small enough to be cheap and big enough to judge.
07Can I filter by state and industry?+
Yes, and by estimated monthly revenue band and time in business as well. Most buyers start with the states they work and the industries their funders actually like, then tighten from there. Filters stack against each other: three states plus one industry plus a high revenue floor can leave a pool too thin to be worth cutting. We run the filter first and show you what is left before anything is invoiced.
08Do I get counts before I pay?+
Always, and before any invoice goes out. You give us the filters, we run them against current inventory and come back with the record count and the split by state. If the count is thin we tell you it is thin, rather than padding the file with records that do not match what you asked for. Counts move as files are sold, so a count holds for the order in front of it.
09How is the data delivered?+
CSV by default, column-mapped to the layout your dialer, CRM or messaging platform already expects, so nobody on your side loses a morning re-mapping headers. We can push straight into your CRM instead. Dialer and text products are deduplicated and, where sold as scrubbed, checked against the federal do-not-call registry before the file is cut, with the scrub date recorded. Send us your own internal do-not-call list and we will run it against the file before it ships.
10Why buy aged data instead of fresh?+
Because the cost that decides your campaign is the seat, not the record. If your dialers are paid whether or not they have a list in front of them, cheap volume beats a small premium file. Aged records are merchants who enquired about funding a while back; the enquiry date travels with every record so you can see exactly how old it is. They are not exclusive, and we do not claim the business is still trading on the day you dial. Buy fresh when being first decides the deal.